Job Details

Position: IAM Analyst (Ref: 9355)
Location: Denver, CO 80203 United States
Duration: 9 Months 14 Days - Contract
Openings: 1
Deadline: 09/18/2021
Pay Rate:Login

Description:

The Identity and Access Management work unit is responsible for how users within an organization are given an identity - and how it is protected, including saving critical applications, data and systems from unauthorized access while managing the identities and access rights of people both inside and outside the organization. We are seeking an IAM Analyst who will be responsible for updating accounts on the Active Directory domain to include proper role-based access, organization unit, titles, office, department, and manager. The analyst will work closely with Manager of IAM, Project Manager, IAM team and other stakeholders. The analyst will be responsible for making sure access, provisioning documentation, attribute mapping, and auditing updated and communicated.

In addition to those responsibilities listed above, the IAM Analyst may be required to:
• Create and populate additional fields within Active Directory and other systems
• Modify and populate existing fields within Active Directory and other systems
• Create and update user accounts in applications
• Resolve Service Tickets for onboarding, offboarding, and updating user accounts
• Participate in project planning sessions
• Perform user testing
• Communicate and/or prepare information for audit
• The position is liable for ensuring that customer requests for security access is completed in a timely manner, provides second level technical support to the project team, end users and functional groups.
• This position will perform ticket management and participate in project meetings.
• It is the responsibility of the IAM analyst to manage Identity and access within CA Service Desk, Customer Portal (EEM), Active Directory and Google.

Required / Desired Skills

  • Customer Service-Must be able to provide excellent customer service (Required 3 Years)
  • Basic troubleshooting skills with networking and computer systems (Required 3 Years)

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