Job Details

Position: Service Delivery Project Manager (Ref: 9019)
Location: Atlanta, GA 30303 United States
Duration: 11 Months 10 Days - Contract
Openings: 1
Deadline: 07/27/2021
Pay Rate:Login

Description:

The position will require a strong background and experience in Project Management and Vendor Management. Strong background and experience in Organizational Management, Process Engineering and Operations. Provide and issue resolution, develop Process Engineering, and conduct Business Analysis. Assist with leading and developing the delivery and roll-out of highly successful, customized projects. Effective Oral and written communication skills and the ability to build strong professional relationships. PMP Certification and 30% travel required.

• Maintain the implementations for campuses, working closely with the Network Engineer.
• Maintain the transformation strategy which would include meeting with and educating site contacts, performing site inventory, ordering, and staging equipment, installing solutions, and coordinating the disposal of removed assets and provide end user support.
• Develop and document new processes as needed.
• Manage and maintain the implementations for Infrastructure Modernization projects, working with the Network Engineer.
• Manage the planning and implementation of Audio Video conferencing improvement and upgrades throughout the campuses.
• Reconcile the voice services inventory to the bill. Disconnecting RUs for all sites that are not in use. Also reconcile the bill to the new database.
• Create centralized reporting on Service Catalog requests and Incidents.
• Establish and manage the adherence to the processes.
• Collect, consolidate, and manage issues so that they may be discussed and brought to resolution with vendors.
• Follow up and follow through with all aspects of a project
• Seek opportunities to initiate new technology improvement projects.
• Other special projects and duties as assigned.

Required / Desired Skills

  • Strong background and experience in Project Management and Vendor Management (Required 5 Years)
  • Strong background and experience in Organizational Management, Process Engineering and Operations. (Required 5 Years)
  • Process Engineering and Business Analysis for IT Network Services Enterprise wide (Required 5 Years)
  • PMP Certification (Required 1 Years)
  • Expert level knowledge of standard PM tools (MS Project Professional, SharePoint, Visio, MS Office Suite) (Required 5 Years)
  • Demonstrated success managing large complex programs/projects utilizing multiple delivery methodologies (Agile, Waterfall, SCRUM, Kanban) (Required 5 Years)

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