Job Details

Position: Business Analyst (Ref: 8862)
Location: Harrisburg, PA 17101 USA
Duration: 1 Years 0 Months 14 Days - Contract
Openings: 1
Deadline: 06/22/2021
Pay Rate:Login

Description:

OBJECTIVES OF ENGAGEMENT
We are seeking a Business Analyst who primary responsibilities will be to manage specific components and/or initiatives that support the IT systems and users. This contractor manages the functionality for and is responsible for monitoring system changes and issues reported by users. The contractor is responsible for supporting subject matter experts in development user requirements, reviewing project deliverable, and performing user acceptance testing. This positions also serves as the back-up for UAT and works closely with the UAT project manager to coordinate UAT activities with the users.

Specific tasks for the contractor are:
• Plan, organize, prioritize, and manage multiple initiatives across the project team.
• Manages submission and tracking of system defects and change requests related to assigned system components.
• Reviews user requirements/user stories and functional specifications for system development, enhancements or configuration and supports associated system user acceptance testing, deployment, problem resolution, and end-user support activities.
• Assists in the creation and execution of UAT scenarios/scripts based on new requirements or defect corrections.
• Assists in the creation and execution of UAT regression scenarios/scripts to ensure new defects are not introduced because of an implementation.
• Works with team members and system owners to assist in defining acceptance criteria for UAT.
• Assists in the planning, creation, and control of the UAT environments and test data.
• Responsible for compliance with standards and procedures specific to assigned initiatives.
• Manage and track progress against the project schedule and scope.
• Anticipate issues and proactively address them. Identify and track issues.
• Build and maintain relationships with key stakeholders and customer representatives.
• Provide support to business operations and end users for the software applications regarding business operations and technical issue evaluations and resolutions.
• Investigates and resolves business operational and software issues identified and reported by users.
• Communicate effectively with customers and software / hardware suppliers supporting the commonwealth as appropriate.
• Prepare status reports.
• Establishes and maintains effective working relationships with the network of staff, other Department staff, and other contractors.
• Uses Microsoft programs (Excel, Word, PowerPoint, Access, and Outlook) for documentation and communication purposes. Uses Team Foundation Server (TFS) and Microsoft Test Manager (MTM). Uses Service Now for incident and request tracking.
• Able to work in a team environment.
• Travels as needed.

Required / Desired Skills

  • Knowledge of business analysis process, principles, practices, and techniques (Required 7 Years)
  • Knowledge of software development lifecycle with focus on the user requirements and UAT. (Required 7 Years)
  • Experience in developing business, functional and user requirements for IT systems. (Required 7 Years)
  • Excellent written and verbal communication skills (Required 7 Years)
  • Experience in Child Welfare or other Human Services related field (Highly Desired 1 Years)
  • IIBA-certified Business Analyst (Highly Desired 1 Years)
  • 4 year college degree or equivalent. (Highly Desired 1 Years)

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