Job Details

Position: Data Entry Operator (Ref: 7732)
Location: Little Rock , AR 72201 United States
Duration: 9 Months 15 Days - Contract
Openings: 1
Deadline: 09/17/2020
Pay Rate:Login

Description:

We are seeking a Data Entry Operator.

Roles:
• Opening and distributing mail to dental unit staff
• Logging incoming prior authorization requests
• Adding or updating prior authorization records in the system
• Answering incoming phone calls from providers and recipients;
• Providing basic policy information to callers
• Looking up information in the system
• When necessary, transferring calls to dental unit staff.
• Data entry
• Basic Microsoft Office toolkit knowledge
• Dental or medical claims processing experience
• Answering phones in a medical/dental office environment
• Comprehensive PC skills.
• Able to follow written and spoken instructions.
• Minimum of 35 wpm.
• Ability to accurately enter information into a computer, accessing information from a computer, and verifying information on a screen.
• Duties involve utilizing automated equipment, including electronic keyboard, display screen, and sorted memory to perform.
• Ability to operate and understand basic scanning and imaging equipment, including pan, skew, and image correction techniques.
• Ability to conduct basic data mining and data capture efforts.
• Services may be required to be provided at supplier’s site using supplier’s equipment. Typically need an end product of electronic data, typically transmitted through FTP.
• Keypunch and verify records in specified format (ex. ASCII).
• The total number of keystrokes is limited to actual characters, numbers and special characters that are keyed. Spaces, function keys, nulls, and zeros are not counted as keystrokes.
• The contractor must complete all data forms within an agreed-upon amount of time from receipt or average a minimum of a set number of strokes each week data forms are in possession.
• Error rate cannot exceed 1/2%. Error rate is calculated on a character (not field or record) basis.
• Pickup and delivery by contractor to be made on a weekly basis.
• For key entry, required that a second individual completed 100% key verification to control errors.
• Knowledge of imaging and visual display operating practices, procedures, and techniques.
• Knowledge of arithmetic and numbering systems.
• Ability to operate equipment with speed and accuracy to ensure information is captured.

Required / Desired Skills

  • Data Entry (Required 3 Years)
  • MS Office (Required 3 Years)
  • Help Desk/Reception (Required 2 Years)
  • Dental or Medical Claims Processing (Highly Desired 1 Years)
  • Customer Service in Medical/Dental Office (Highly Desired 1 Years)

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