Job Details

Position: ServiceNow Developer (Ref: 6935)
Location: Harrisburg,PA,17101,United States
Duration: 5 Months 15 Days - Contract
Openings: 1
Pay Rate:Login


We're seeking a ServiceNow Developer.

• Work collaboratively with clients that have varying expertise and exposure to Service Now and ITIL concepts in order to solve complex problems.
• Possess strong verbal and written communication skills in order to adapt to the dynamic nature of discussions with other engineering and product teams.
• Act as a liaison with other architects (security, infrastructure, data, etc.) and with delivery teams working primarily within an Agile methodology.
• Translate requirements into functional service designs and create service models along with supporting documentation (activity and sequence diagrams).
• Service-Now customization but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations.
• Import and manage data between ServiceNow instances and other various system sources
• Produce technical documentation for project and enhancement tasks. Train process users through workshops and demos of these changes
• Lead all ServiceNow project initiatives through requirements gathering, development work captured in update sets, and production releases following the firm’s change management process
• Follow established best practices for customization, configuration and other ServiceNow functionality to update application requirements
• Review ServiceNow version releases and then lead the upgrade project with regression and user acceptance testing
• Create and maintain documentation of system configurations
• Ensure that all ServiceNow instances are kept synchronized by way of periodic instance cloning
• Maintain the Service Catalog(s) to keep existing items updated and add new items as directed by the process owners

Required / Desired Skills

  • BS in Computer Science, Engineering, or Information Technology or equivalent experience (Required 4 Years)
  • Preferred ServiceNow Administrator certification (Highly Desired 1 Years)
  • Preferred ServiceNow Implementation Specialist certification (Highly Desired 1 Years)
  • General experience with IT Service Management processes (Required 1 Years)
  • Experience in ServiceNow ITSM modules, i.e., Incident Mgmt, Problem Mgmt, Configuration Mgmt, Change Mgmt and Knowledge Mgmt (Required 1 Years)
  • ServiceNow (Required 2 Years)
  • Admin (Required 2 Years)
  • JavaScript (Required 4 Years)
  • Angular JS (Required 6 Months)
  • Web Development / CMS / ServicePortal (Required 3 Years)

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