Job Details

Position: User Experience Tester (Ref: 6538)
Location: Atlanta ,GA,30334,United States
Duration: 8 Months 26 Days - Contract
Openings: 1
Pay Rate:Login


• Lead the UX Researcher/Tester role across all teams.
• Be an active participant in planning and conducting content migrations for websites migrated from legacy systems to the new digital platform.
• Collaborate with the platform team to design innovative, user-centric product solutions that satisfy our end users and meet business goals.
• Conduct training for content managers using UX training materials and framework.
• Champion design-thinking. Your work should foster a culture of design innovation and raise awareness of design methods.
• Provide customer-focused leadership by working closely with the business, product, and technical teams to develop product strategy, use cases, and high-level requirements.
• Set a high bar for customer experience. Build the right standards and processes to ensure that anything that ships meets a consistent high bar for brand, design, copy, and overall UX.
• Develop and build relationships across teams and disciplines to promote collaboration and efficiency.
• Ensure our cross-platform web, mobile, and conversational user experiences support customer needs as well and drive towards measurable business goals.
• Use market analyses and customer research findings to drive design decisions and reduce ambiguity.
• Collaborate effectively with multi-disciplinary vendor teams to evaluate the feasibility of proposed designs and champion effective UX in the face of technical constraints.
• Participate in customer requirements gathering and discovery meetings. Support the acquisition team in presenting design work to stakeholders and executive leadership and gain buy in on proposed approach.
• Be deeply familiar with goals and product roadmap.
• Participate in content migrations for future sites to ensure sites adopt appropriate content models and types to be effective.
• Participate in internal and external projects as needed.
• Interact with stakeholders to gain buy in and understand user best practices.
• As needed conduct testing, writing test scripts, and synthesize reports.

Required / Desired Skills

  • Experience working as a User Experience Tester/Researcher, interaction designer, UI architect, or similar (Required 5 Years)
  • Experience with web-based content management systems (Drupal strongly preferred) (Required 5 Years)
  • Experience with user-first design methodologies, and able to speak to best practices in UX and UI. (Required 5 Years)
  • Experience performing thorough user research by collaborating & communicating w/customers & site users (Required 5 Years)
  • Experience delivering results based on user research. (Required 5 Years)
  • Experienced in technical aspects of UX across iOS, Android, mobile and desktop web platforms (Required 5 Years)
  • Experience conducting usability tests, card sorts, field studies, survey analysis, and journey map analysis. (Required 5 Years)
  • Experience working with Agile (Scrum) methodologies (Required 5 Years)
  • Experience working with Drupal 7 and 8 (Highly Desired 4 Years)
  • Experience conducting UX analysis for Web CMS applications which leverage emergent technologies, consumer electronics and/or mobile devices. (Highly Desired 4 Years)
  • Experience with Design Systems, user interface design patterns and best practice. (Desired 3 Years)
  • Bachelor’s degree in Design, Information Sciences, HCI, Psychology or equivalent combination of education and experience (Desired 4 Years)
  • Previous experience designing for government is highly desired. (Highly Desired 2 Years)
  • Must be able to present a portfolio demonstrating your ability to research and design if selected for interview (Required 5 Years)

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