Job Details

Position: Help Desk Support Analyst (Ref: 5562)
Location: Denver,CO,80246,United States
Duration: 3 Months 16 Days - Contract
Openings: 1
Pay Rate:Login


Seeking a Help Desk Support Analyst for assistance in installing, updating and moving IT equipment, and fixing IT "issues." Will be responsible for assisting in the day-to-day activities surrounding break-fix activities. Additionally, this position will assist with imaging and deploying new equipment, maintaining inventory and ensure we meet our current service level commitments.

shall be responsible for providing:
• Provide technical assistance for user questions/issues on Windows 7, 8 and 10 and Microsoft Office
• Assist in configuring cell phones with both iPhone and Android.
• Resolve computer problems
• Install and perform minor repairs to computers and peripheral equipment
• Set up IT equipment for employee use
• Maintain records of daily hardware installations
• Prepare and document retired equipment and for surplus
• Update/create documentation and processes
• If remote access cannot fix problem, Analyst may need to service multiple locations in the surrounding Denver metropolitan area.
• This contractor may be required to assist other teams for short durations in other locations around the Denver metropolitan are.

Required / Desired Skills

  • Experience supporting Windows 7, 8 and 10 and Microsoft Office (Required 2 Years)
  • Experience with cell phones with both iPhone and Android. (Required 3 Years)
  • Experience maintaining daily records of installations (Required 3 Years)
  • Ability to work multiple locations (Required 3 Years)
  • Strong communication skills- written & verbal (Required 3 Years)

copyright @ All rights reserved
Professional Tech Integration, Inc., Computers  Sys Designers & Consult, Norcross, GA