Job Details

Position: Business Analyst (Ref: 5422)
Location: Lansing,MI,48917,United States
Duration: 1 Years 0 Months 20 Days - Contract
Openings: 1
Pay Rate:Login


Seeking Business Analyst.

• Provides support and maintenance of the systems. Elicits business requirements for minor enhancements and releases, performs troubleshooting and defect resolution. Under minimal direction, formulates and defines system scope and objectives based on both user’s needs and a good understanding of information technology, business processes, and industry requirements. Acts as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
• Manage service level agreements and associated metric definition, tracking and executive reporting. Draft requirement traceability matrices and test plans for requirement validation. Identify and communicate project status, concerns and opportunities to internal stakeholders.
• Knowledge of commonly-used concepts, practices, and procedures within a particular field. Familiar with relational database concepts, and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is required.

Required / Desired Skills

  • Experience with an offender management system (e.g. intake, charges, sentences, property, housing, meals, scheduling, healthcare, or discharge). (Required 2 Years)
  • Experience with drafting requirement traceability matrices and test plans for requirement validation. (Required 12 Years)
  • Strong verbal and written communication skills. (Required 12 Years)
  • Skilled with IT process/methodology (e.g. ITIL, COBIT, LEAN, Six Sigma, CMM) and experience implementing processes and methodologies. (Highly Desired 4 Years)
  • Experience with Joint Application Development (JAD) session facilitation. (Required 10 Years)
  • Experience with issue tracking tools (e.g. TFS, JIRA, Bugzilla) (Required 4 Years)

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