Job Details

Position: Network Administrator (Ref: 5237)
Location: Dover,DE,19904,USA
Duration: 5 Months 18 Days - Contract
Openings: 1
Pay Rate:Login


The Network Administrator installs, configures, and supports an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system.

• Mange the creation and deletion of User, Group, and Computer accounts in active directory for the state enterprise environment.
• Manage the mapping of user home directories, and shares for the state enterprise environment through Desktop Authority and Group Policy Management.
• Manage the creation and Deletion of File Shares, Home Directories and permissions of these directories and file shares for the state enterprise environment.
• Manage the creation and deletion of users email accounts in Microsoft exchange for the state enterprise environment.
• Manage the creation and deletion of I.P. reservations/fixed addresses in Infoblox and on Microsoft DHCP servers.
• Handle Daily Technical Support activities for desktop support, data network and server management.
• Setup and Image computers and other user end point devices.
• Provide vendors, end users, and peers exceptional customer service.
• Investigate and Diagnosis network communication issues with Firewall/Proxy and end point devices using Wireshark, Splunk, and Microsoft toolset.
• Investigate and work with security operation center to resolve antivirus/malware notifications from Crowdstrike Falcon Sensor and other detection solutions.
• Provide warranty report tracking for yearly fiscal forecast purchasing to Agency Partners.
• Knowledge of reading and using PowerShell/Ansible to assist automating repeatable task in day to day operations.
• Communicate with Agency partners and provide guidance for policies and procedures to ensure compliance.
• Work projects with other teams and agency partners to reach deadlines and goals.
• Define Desktop Technology processes and document for knowledgebase articles in Service Now.
• Able to manage multiple tickets and provide detailed updates and solutions in Service Now.
• Travel may be throughout the State of DE using private vehicle
• After hours support may be required on a as needed basis
• State and Federal Background check required for this position

Required / Desired Skills

  • Windows 7 (Required 3 Years)
  • Windows 10 (Required 1 Years)
  • Level I and II desktop/laptop break/fix experience (Required 2 Years)
  • Desktop/laptop OS imaging and deployment experience (Required 1 Years)
  • Experience with tools to remotely manage the desktop environment (Required 1 Years)
  • Strong knowledge of Microsoft Office products (Required 2 Years)
  • A+/Network + and or Dell Certification (Nice to Have 1 Years)
  • Knowledge of Group Policy Management or Desktop Authority. (Desired 1 Years)
  • Excellent communication skills (both written and oral) (Highly Desired 4 Years)
  • Ability to manage multiple tasks simultaneously (Highly Desired 4 Years)
  • Good working knowledge of overall desktop/laptop and hardware/software management in a corporate environment (Highly Desired 4 Years)

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