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Job Details

Position:	Documentation Specialist (Ref: 18743)
Location:	Atlanta , GA 30334 United States
Duration:	6 Months 1 Days - Contract
Openings:	1
Deadline:	10/01/2026
Pay Rate:	Login

Description:

***Local Candidates Only
***100% Remote

We are seeking detail-oriented Document Accessibility Remediation Technicians to join a specialized team dedicated to remediating digital document accessibility issues across high-volume static files (PDFs, Word documents, PowerPoint presentations).

In this role, you will identify, structure, and remediate digital documents to comply with established accessibility guidelines and standards. Selected individuals will receive hands-on training, documented procedures, and ongoing guidance from team leads. This role is ideal for individuals with strong general computer proficiency, high attention to detail, and the ability to execute repetitive, technical procedures accurately and consistently.

Key Responsibilities
• Complete hands-on training covering PDF accessibility standards, document remediation workflows, and specialized remediation tools.
• Review assigned electronic files (primarily PDFs) and execute remediation tasks strictly in accordance with documented instructions and standards.
• Correct and modify document structure and accessibility elements, including tags, reading order, headings, tables, lists, hyperlinks, alternative text for images, and document properties.
• Run automated accessibility-checking tools to detect compliance errors and validate completed documents.
• Conduct manual quality checks to ensure reading order, logical flow, and structural tags render properly for assistive technologies.
• Coordinate with web and content teams to ensure remediated documents are correctly staged and replace outdated, non-accessible assets.
• Follow established file-naming conventions, records management, and version-control workflows.
• Identify complex formatting or accessibility edge cases and escalate them to project leads as appropriate.
• Maintain detailed, accurate logs of assigned files, completion statuses, and quality review outcomes in a high-volume production environment.
• Uphold strict data confidentiality and security standards for all handled documentation.

Required Qualifications
• Strong foundational computer literacy, file management, and comfort working across common office applications.
• Proven ability to learn and adopt new technical software, internal tools, and structured workflows quickly.
• Exceptional attention to detail with demonstrated ability to catch minor errors, layout discrepancies, and formatting inconsistencies.
• Ability to follow step-by-step written technical procedures and apply them systematically to repetitive tasks.
• Strong organizational, record-keeping, and time-management skills.
• Clear written and verbal communication skills to report blockers, questions, and project progress effectively.
• Prior experience with high-volume production work, data entry, records processing, or quality assurance.

Preferred Qualifications
• Hands-on experience using PDF remediation tools such as Equidox.
• Experience utilizing Adobe Acrobat Pro (specifically the Accessibility toolset, Reading Order tool, and Tags tree).
• Familiarity with digital accessibility standards (e.g., WCAG 2.1/2.2, Section 508, PDF/UA) and assistive technology concepts (e.g., screen readers).

Technical & Work Environment Requirements
• Work Arrangement: 100% remote; candidates must be locally based in the Atlanta metropolitan area.
• Equipment Requirement: Candidates must provide their own reliable workstation, private workspace, high-speed internet connection, and capability to securely remote into enterprise systems via WebLink.
• Position: Document Accessibility Remediation Technician
• Location: Remote (Must reside in the Greater Atlanta, GA area)
• Schedule: Monday – Friday, 40 hours per week (8:00 AM – 5:00 PM standard business hours)

Required / Desired Skills

• General knowledge of computers, software applications, file management, and common office technology. (Required 2 Years)
  
• Modify document structure and accessibility elements such as tags, headings, lists, reading order, tables, links, images, and document properties (Required 2 Years)
  
• Experience using Adobe Acrobat Pro or other PDF editing software (Required 2 Years)
  
• Experience using Equidox PDF Remediation Software (Required 1 Years)
  
• Experience with document processing, data entry, records management, quality assurance, or other high-volume production-oriented work. (Required 2 Years)