Job Details
| Position: | Program Manager (Ref: 18462) |
|---|---|
| Location: | Richmond, VA 23219 USA |
| Duration: | 1 Years 3 Months 2 Days - Contract |
| Openings: | 1 |
| Deadline: | 10/02/2026 |
| Pay Rate: | Login |
Description:
***Hybrid – onsite 3 days/weekWe are seeking a senior Program Manager to lead a large-scale, multi-stakeholder organizational transition to a new external banking partner across multiple revenue-collecting and fiscal operations divisions.
This enterprise initiative involves managing deliverables and resources across cross-functional internal stakeholders, including financial operations, enterprise technology services, and executive leadership—alongside the external banking partner's implementation team. The Program Manager will drive early requirements documentation, facilitate business process re-engineering, and oversee deployment of modern banking technology and services.
Key Responsibilities
• End-to-End Program Leadership: Direct and oversee the strategic transition roadmap, schedule, risks, dependencies, and deliverables across seven internal divisions and the banking provider.
• Requirements Governance: Ensure complete, high-fidelity business and technical requirements are elicited, validated, and documented upfront for each operating unit.
• Process Optimization & Change Enablement: Facilitate operational discovery sessions to identify existing workflow gaps and design streamlined future-state processes that maximize the capabilities of the incoming banking platform.
• Stakeholder Alignment: Coordinate cross-functional workstreams between enterprise technology teams, comptroller/treasury functions, division heads, and vendor technical resources.
• Governance & Reporting: Establish cadence for milestone tracking, steering committee status updates, escalation paths, and delivery verification.
Required Qualifications
• Active PMP Certification (PMI Project Management Professional is strictly required).
• Proven track record leading large-scale financial, banking, or treasury system transitions within complex enterprise or public sector environments.
• Demonstrated expertise managing multi-party stakeholders, vendor implementation teams, and cross-departmental technical integrations.
• Strong background in business process modeling, requirements architecture, and operational change management.
• Excellent facilitation, executive presentation, and contract/vendor management capabilities.
Preferred Qualifications & Certifications
• Agile / Framework Credentials: Certified ScrumMaster (CSM), SAFe Agilist / SAFe POPM, PSPO, or CSPO.
• Continuous Improvement & Governance: Lean Six Sigma (Green or Black Belt) or ITIL Foundation credentials.
Additional Logistics
• Interview Format: 100% Web Cam / Video Interview.
• Work Arrangement: Hybrid schedule requiring a minimum of 3 days on-site at the Richmond, VA facility.
Required / Desired Skills
- Experience in program management, product ownership, IT modernization, or enterprise delivery roles or equivalent combination (Required 8 Years)
- Process reengineering & mapping experience (Required 8 Years)
- Experience consistently driving on-time delivery by establishing clear milestones, proactively managing cross-division dependencies, (Required 8 Years)
- Experience with ensuring all stakeholders remain aligned on schedule commitments (Required 8 Years)
- Experience leading multi-division, high-visibility technology or modernization initiatives (Required 8 Years)
- Strong facilitation, communication, stakeholder management, and executive presentation skills (Required 8 Years)
- Knowledge of Agile methodologies (Scrum, Kanban) and familiarity with tools such as Jira, Planner, or similar Agile work-management platforms (Required 8 Years)
- Proficiency in Microsoft Office, SharePoint, Teams, Visio, Project, and PowerBI (Required 8 Years)
- Hands on professional to support teams and management navigate through significant processes changes (Required 8 Years)
- Ability to maintain confidentiality, exercise initiative, and demonstrate professionalism and dependability. (Required 8 Years)
- Active PMP (Required 8 Years)
- CSM and SAFe certs (Highly Desired 8 Years)
- Experience with banking platforms and Oracle a plus, or similar ERPs (Highly Desired 8 Years)
- Experience with Revenue collections and /or cash management cycles and tools (Desired 4 Years)
- CSPO, PSPO, SAFe POPM, CSM, Lean Six Sigma, ITIL Foundation, or other Agile/product credentials (Nice to Have 4 Years)
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