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Job Details

Position:	Client Technologies Specialist (Ref: 18085)
Location:	Augusta, ME 04333 United States
Duration:	4 Months 29 Days - Contract
Openings:	1
Deadline:	02/04/2026
Pay Rate:	Login

Description:

***Local Candidates
***100% Onsite

We are seeking a Client Technologies Specialist.

Roles:
• Create a complete inventory of all A/V conferencing systems
• Create a set of documentation for every type/category A/V conferencing system.
• Site survey, assessment, product selection, and purchasing.
• Installation and deployment, including inventory and account setup tasks.
• Technician-centric documentation for support and troubleshooting.
• Self-service instructions for use and basic troubleshooting.
• Replacement/refresh of existing systems.
• Decommissioning, including inventory and account deletion tasks.
• Create a process for periodic quote/price updates for all standard offerings.
• Work with management to create a service catalog for A/V Conferencing.
• SharePoint page with standard offerings for various room sizes, use-cases, and optional add-ons.
• Support rates for each type/size of room.
• Work with staff to update the A/V service offerings in Assyst, creating any new ones as necessary.
• Work Schedule: Monday through Friday, 7:00am to 4:00pm or 8:00am to 5:00pm

Skills and Abilities:
• Organization
• Time management and scheduling
• Microsoft Excel
• Clean driving record
• Generate technical documentation
• Generate customer-friendly self-service documentation
• Customer service

Knowledge:
• Lenovo ThinkSmart products
• Lenovo ThinkSmart management portal
• Logitech Rally ecosystem
• Logitech Sync management portal
• Microsoft Teams Rooms management infrastructure
• Zoom Meetings management infrastructure
• A/V conferencing systems

Required / Desired Skills

• Technical writing and documentation experience (Required 2 Years)
  
• Experience with Lenovo ThinkSmart products and/or Logitech systems (Required 2 Years)
  
• Experience with Microsoft products such as MS Teams and Excel (Required 2 Years)
  
• Experience with audio/visual conferencing systems (Required 2 Years)