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Job Details

Position:	Sr. System Engineer (Ref: 17407)
Location:	Lansing, MI 48933 USA
Duration:	1 Years 1 Months 22 Days - Contract
Openings:	1
Deadline:	05/15/2025
Pay Rate:	Login

Description:

***Local Candidates
***Hybrid - onsite 2 days/week

We are seeking a Senior System Engineer to provide design, engineering, technical, implementation support, process design and service design package documentation for the Cisco Unified Contact Center Express (UCCX). There are enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource. This resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony Services staff. In addition, this resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC).

Required / Desired Skills

• Cisco Unified Contact Center Express (UCCX) (Required 5 Years)
  
• Cisco Unified Communications Manager (CUCM) (Required 5 Years)
  
• Cisco Unity Connection (CUC) (Required 5 Years)