Job Details

Position: Technical Specialist (Ref: 11060)
Location: Des Moines, IA 50319 USA
Duration: 1 Years 0 Months 7 Days - Contract
Openings: 1
Deadline: 06/27/2022
Pay Rate:Login


We are seeking a Technical Specialist who will participate in all phases of the systems development lifecycle from Requirements, Design, Development, Testing, and Implementation to meet business needs. Candidate will work directly with the business and technical teams to gather and document requirements for various system and programs.

Responsibilities of Technical Specialist role include but are not limited to:
• Creating, presenting, and maintaining user stories, acceptance criteria, demo expectations and design documents in the defined systems.
• Creating/documenting, tracing, maintaining, prioritizing, and assessing changes to business processes and the associated requirements
• Working closely with key decision makers, systems owners, and end users in support of core processes and critical business objectives
• Perform daily tasks generally associated with end users regarding application usage, coupled with an understanding of typical job responsibilities.
• Ability to host necessary training sessions
• Conducting research to obtain data, analyzing problems to advise and recommend solutions
• Querying and analyzing data to determine solutions, such as installation of alternate methods and procedures, changes in processing methods and practices, or redesign of products or services
• Creating ad hoc data reports on application trends for stakeholders
• Write necessary SQL data updates and batch processes to log existing data errors and changes
• Create necessary updates to solve operational issues without the need of developers
• Advising client or department heads on alternate methods of solving needs or problems, and recommending specific solutions
• Implementation of delivery solutions for application issues, updates, questions, and new functionality
• Working within an agile methodology framework with a focus on delivering value and adjusting rapidly to produce the most effective outcome
• Working closely with all IT organizations and driving projects to successful completion
• Thorough understanding of technology frameworks
• Experience with application system and data integration, troubleshooting, and needs analysis.
• Excellent interpersonal, verbal, and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts
• Experience in process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.)
• Experience delivering software as part of an agile delivery team
• Ability to conceptualize application changes and updates and determine how to incorporate them into current applications.
• Able to develop and present workflows, documentation and estimates for stakeholder approval
• Strong ability to work effectively within time constraints, changing priorities, and independently
• Proficient in Microsoft Office Suite including Excel, Word, PowerPoint, and Visio
• Experience with requirement gathering software such as Azure DevOps, TFS, JIRA, or RTC.
• Analyze business strategy and user needs, document specifications, and translate business objectives into proper system requirement specifications
• Guide business customers through business case development for new applications/functionality, including cost / benefit analysis and risk / impact analysis
• Understanding of how to deliver value through realizations of benefits, avoidance of cost, identify new opportunities and modernizing the organization
• Thorough understanding of the full software development life cycle (SDLC), with hands on application development experience.
• Advanced SQL and report creation skills through operational knowledge and understanding of the application
• Focus on continuous improvement for both the business process and the underlying technologies and system support
• Strong ability to decompose complex concepts into smaller tasks while maintaining end-to-end business process focus
• Work closely with other Business Units to identify and deliver Enterprise value
• Experience providing consulting services to governmental entities
• Skilled at consulting with executive-level stakeholders to define business needs or problems

Required / Desired Skills

  • Experience working on large, complex IT systems (Required 8 Years)
  • Experience eliciting requirements, writing user stories and design documents, documenting acceptance criteria, and facilitating communication between business stakeholders and IT (Required 8 Years)
  • Experience with SDLC procedures / system development methodologies (Required 8 Years)
  • Product Owner experience (Required 8 Years)
  • Experience managing stakeholder expectations and priorities (Required 8 Years)
  • Experience working within a project governance structure (methodology, required templates and reporting) (Required 8 Years)
  • Excellent task management skills, w/ the ability to multitask and manage multiple tasks with changing priorities in a cross-functional environment (Required 8 Years)
  • Demonstrate ability to prioritize and manage multiple projects and project activities simultaneously while meeting established deadlines (Required 8 Years)
  • Experience with Microsoft development platforms and software (Required 8 Years)
  • Experience in an agile environment (Required 8 Years)
  • Working experience with Microsoft SQL Server Management Studio or relational database software (Required 5 Years)
  • Experience with Team Foundation Server (TFS) and/or Visual Studio Team Services (VSTS), Azure DevOps (ADO), Rational Team Concert (IBM RTC) (Required 5 Years)
  • Bachelor’s degree in Management Information Systems, Business, or related field, or relevant experience. (Desired 5 Years)
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